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发表于 2010-9-18 17:49:12
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<p><font face="Verdana">下面是Trevor White在国外论坛上关于朋友们评论的回复.希望对朋友们有些帮助.</font></p>
<p><font face="Verdana"></font> </p>
<p><font face="Verdana">I appreciate those who speak on my behalf and thank you for doing that. </font></p>
<p><font face="Verdana">However, I must admit I do get overwhelmed by my mails at times, and it does lead to some getting missed or overlooked. It is never with bad intention. There are many people I have done work for and have completed it at, or ahead of the agreed timescale, so it isn't all doom and gloom. Having said that, there are some (a small minority) who I have made wait too long, (for reasons it's not really necessary to go into for every case), and to those, I apologise.</font></p>
<p><font face="Verdana">I do not only want and expect to hear good things said about me, or other makers (who I know will all have their own stories of "issues" with customers), as that's not realistic. This forum offers a great way for the reading public to assess whether they feel a particular maker, dealer, or whoever, is worth their time and money to do business with. So, in that respect, we all have to take the bad with the good, and I am more than ready to accept that, always.</font></p>
<p><font face="Verdana">Even in writing this, there will be some who have waited for me to complete work which is over the timescale origially suggested by me, and to those I apologise also, I WILL get to you. </font></p>
<p><font face="Verdana">As I said only yesterday to a person I've done work for. The only way to perhaps avoid this problem occuring for me is to increase prices dramatically, do less work, and yet still be able to make it profitable. In doing that though, I feel I would not be offering good value for people's money, and to me anyway, that doesn't feel quite right. This is why things are as they are. As Dan (TOTLXTC) kindly states, I do work alone, so anything and everything I sell, is made by me, from timber sourced and worked by me. It is NOT an easy job to do, even though many of you will no doubt feel you'd LOVE to do what I or other makers do.</font></p>
<p><font face="Verdana">If there is anyone who has work outstanding, please mail me and I'll look at that immediately and will do whatever it takes to resolve your issues. As I have already mentioned, there are no bad intentions.</font></p>
<p><font face="Verdana">I am only reading this as I have stopped for a break, and do not write this in the hope of stopping any discussion, please feel free to continue</font></p> |
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